Run a license plate, and the system not only returns information on the vehicle but on the owner as well. An add-on component, I/AutoDispatch identifies and schedules dispatching of units for non-emergency situations, balancing workload and optimizing resources for planned jobs.Intergraph OnCall Viewer is an easy-to-use, cost-effective solution that extends access to Intergraph Computer-Aided Dispatch (I/CAD) data and basic functions. The simple, self-serve application delivers immediate access to up-to-the-minute situational information for analysis and sharing.With Intergraph OnCall Viewer, managers and supervisors can find information faster and maintain constant visibility and control, even away from their desks. Video Responder integrates video feeds into dispatcher workflows for better situational awareness. Radio logs are automatically updated, and dispatchers can divert units, stack calls and schedule special events.If an incident report is needed after the call is closed, an OCA case number is created and all relative fields are automatically populated in the Records Management System to save time when completing the report.When a dispatcher enters the caller and location information, our system immediately displays the Person History for the caller and the Location History. Configurable run cards allow each agency to designate unit response for five different alarm levels based on validated addresses. Calgary 911 uses computer-aided dispatch system to consolidate operations, streamline dispatch workflows, and better serve multiple response agencies. A Communications Division deputy determines the incident type based on preliminary, unsubstantiated information usually provided by telephone from a complainant. It features a highly productive, easy-to-use interface and workflows that are simple to deploy and maintain across multiple sites.It extends dispatching capabilities to remote, supervisory, and occasional-use roles, to deliver wider incident management support at significantly lower cost than full call-taking and dispatching seats. Radio logs are automatically updated, and dispatchers can divert units, stack calls and schedule special events. It also enables smaller agencies to leverage thecapabilities and benefits of a shared dispatch system without the capital and operational costs of installed clients or virtualization. And in situations where a PSAP has become inoperative, Intergraph OnCall Dispatcher provides a rapidly deployable contingency CAD client, increasing resilience and ensuring continuity of operations.Intergraph OnCall Dashboard keeps control rooms and managers aware of current operations and developing trends for events and first responder units without the cost and overheads of custom dashboards. CAD--stands for computer aided dispatch and is a printout of the information transmitted to the officers from dispatch with respect to any particular call the police handled. It notes previous inquiries, driver’s license information, warrants, jail investigations and outstanding civil process papers.Dispatchers are often required to notify command staff when certain events occur. 2020 © Global Public Safety Copyright All Rights Reserved The operation of today’s public safety communications centers is dependent upon information and the ability to manage it. Calls for service are assigned an incident type in the CAD system according to the nature of the complaint. The web-based solution works with I/CAD out-of-the-box to avoid setup costs, such as data connection, schema mapping, dashboard and query configurations, and user access control. Event Number Agency Dispatch Time Area Location City Description ; 20198426: MTRO: 00:30:04: 4EUG: 872 POLK ST: EUG : MEDICAL RESPONSE: 20198443 Users can associate multiple calls with events and view answered and pending call locations on the map, providing critical information earlier in the process.With Intergraph Communications Controller, agencies can improve information, reduce errors, and enable Next Gen 911 workflows.Information from CCTV, traffic cameras, crime cameras, and other video surveillance systems can provide critical insight to incidents.

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